Service Terms and Conditions

1. Booking and Confirmation

All bookings are subject to availability and confirmation.

A deposit or full payment may be required to secure your booking.

2. Payment Terms

Payments can be made via bank transfer, cash, or online payment platforms.

The full payment must be settled prior to the departure date.

3. Cancellation Policy

Cancellations made at least 48 hours before the scheduled departure will be fully refunded.

Cancellations made less than 48 hours in advance will incur a 50% charge.

No refunds will be provided for no-shows.

4. Weather Conditions

All excursions are subject to favorable weather conditions.

If the excursion is canceled due to bad weather, an alternative date will be proposed, or a full refund will be provided.

5. Passenger Safety

Passengers must follow the captain's and crew's instructions at all times.

Life jackets are mandatory for children and will be provided onboard.

Alcoholic beverages are served responsibly onboard. Passengers are expected to consume responsibly. The operator reserves the right to stop serving alcohol if necessary to ensure safety.

6. Liability

The operator is not responsible for loss or damage to personal belongings during the trip.

Passengers participate at their own risk. The operator is not liable for any injuries or accidents unless caused by gross negligence.

7. Capacity and Passengers

Maximum capacity is 8 adults or 10 passengers including children.

Infants and toddlers count as passengers for safety regulations.

8. Special Requests

Special dietary requests must be communicated at least 24 hours in advance.

Pickup and dropoff services are not included in the price unless specified.

9. Use of Images

The operator may use photos or videos taken during the excursions for promotional purposes. If you do not wish to appear, please inform the operator in advance.

10. Force Majeure

The operator is not responsible for delays or cancellations caused by unforeseen circumstances such as natural disasters or governmental restrictions.